Providing Leadership Solutions for he Non-Profit Sector

Evaluation

Your organization will experience maximum benefits from our evaluation services.

We are willing to work with you and your Board of Directors to help you better understand your organization and programs, learn what works and discover what organizational and program components may need refining.

We build strong relationships by developing professional partnerships that work together to ensure your association and its programs remain on track.

Organizational Reviews

Too often service providers rely on their own ideas and enthusiasm to decide what their customers or clients really need and whether their products or services are truly fulfilling that need.

We will help you understand, validate and increase the impact your services or products have on your members, and other stakeholders. This review process will also explore your delivery systems to make them more efficient and less expensive.

We will help you evaluate your programs to see how efficiently it is running and help determine if it is meeting your initial goals and objectives. This evaluation will offer suggestions on improvements which will assist in a more successful implementation.

Once we've helped you develop assessments of your organization, we give you the tools and models by which to analyze the results. This is a non-intrusive cooperative effort which over the long term will allow the organization to:

Determine what types of practices should be occurring in the organization.
The order in which those practices should be occurring.
Standards of performance for various domains within the organization.

These will include individual positions, teams, projects, processes, functions, programs and the organization as a whole.

Association Evaluation

Our thoughtful director evaluation process protects directors from feeling they are being held under a microscope.

In our well-executed evaluation, the relevant data will be handled, analyzed and reported not only with sensitivity to the inter-personal dynamics on the board and its directors, but also with an eye to individual directors' professional reputations and personal liabilities.

A creative, thoughtful approach to director evaluation permits clear analysis of association strategy, board and management roles, board composition, skills, development priorities, action plans and prior year comparisons. It also allows for well-crafted communication among the directors, board and management, and sends a positive message to volunteers and the community that directors are on top of their game. We help examine all aspects of your roles and responsibilities.

We will assist in:

Defining the company's vision and mission.
Defining the values to be promoted within the company.
Defining and review company goals.
Defining company policies and procedures.
CEO Compensation programs.

Operations Evaluation

Our mantra while working in partnership with organizations and management is one of cooperative support. First and foremost we help evaluate management's thinking about what your programs are all about, the thinking surrounding management's goals and how to reach those goals.

We will evaluate management's components that produce data and verify results, which then can be used for public relations to promote your services in the membership. It is human nature to believe that when the decision is made to hire an outside evaluator, program managers and staff believe that the evaluation is "out of their hands." This is not true with Solutions for Associations. We cannot do our job effectively without the cooperation and assistance of all parties involved.

These can include:

Executive Summary
Background about the organization and the Product/Service/Program that is being evaluated
Organization description/history
Product/Service/Program description
Problem statement with a description of what is being met by your Product/Service/Program
Overall goal of the Program
Impact upon the membership
Performance Measurements
Activities of the Program
Description of how the Program is developed and delivered
Staffing evaluation and reviewing staff suggestions

Program Evaluation

We give experienced analysis to ensure your programs are carried out efficiently. We also offer analyses and interpretation of programs and offer suggestions of any areas that need refinement from either the senior management or board, perspectives.

Our use of evaluation in volunteer management can determine the goals and needs of a program in order to appropriately assign volunteers, as well as to keep track of volunteers' performance, effectiveness, and estimate their time value.

We will:

Ensure effective communication.
Understand the interests of all stakeholders, especially the membership
Monitor relations with Directors, Volunteers and senior staff.
Review and evaluate present and future opportunities
Determine strategic options and strategies for programs
Suggest the means to implement programs and support them.
Ensure that your association's structure and capability are suitable for fulfilling the chosen programs